Walmart is Officially Cancelling All SNES Classic Pre-Orders

Written by Brandon Hofer on July 26, 2017

News: Walmart has started to send out emails to everyone stating that if you were able to secure a pre-order last week that it will be cancelled.

Last week we wrote about Walmart taking pre-orders for the SNES Classic. Well it appears that was all a big mistake on Walmart’s part. They have started sending out emails to everyone confirming that all orders will indeed be cancelled. No one really knew what was going to happen as over the past few days there were conflicting reports and people were even getting different stories from Walmart customer service depending on who you spoke with. Unfortunately it is now official that your pre-order for the SNES Classic will indeed be cancelled if you secured one last Friday.

The e-mail from Walmart is below:

”Hi Brandon,

Thank you for your interest in the Super Nintendo Entertainment System – Classic Edition. As you are aware, this is a highly sought after console that will launch later this fall.

Unfortunately, due to a technical glitch, the Super Nintendo Classic Edition was mistakenly made available last Friday evening ahead of the official release date. We, regrettably, will have to cancel this item on your order. We know that this is incredibly disappointing to you, and we’re truly sorry for this mistake.

In regards to the cancellation of this item, if you paid by credit card, your card has not been charged. Any authorization holds placed on your account will automatically expire in accordance with the card issuer's policy. If you paid through PayPal or with a gift card, your payment will be refunded when the order is cancelled.

The official launch date for this item is 9/29, please check the product page on Walmart.com prior to that date for any updates.

I do hope you’ll give us another chance to earn back your business.

Warm regards,
Deserie Dulaney
Sr. Director Customer Care
Walmart.com”

Did you secure a pre-order from Walmart last week? If so, are you going to try and get another one with Walmart when they go back up or are you going to go to someone else like a Best Buy, Amazon or Gamestop? Tell us what you think below.